🔒 Privacy Notice

At La Barby Market, we value customer privacy and are committed to protecting personal information. This Privacy Notice explains what information may be collected, how it is used, how it is protected, and the rights customers may have regarding their personal data.

By using our website and services, you acknowledge and agree to the practices described within this Privacy Notice.

🗂️ 1. Information We Collect

We may collect different types of information when customers visit our website, place orders, contact support, or interact with our services.

• Personal Information: Name, email address, phone number, billing address, and shipping destination.

• Order & Payment Information: Specific order details, transaction history, and payment method information processed securely through trusted third-party providers.

• Website Usage Information: Specific pages visited, time spent on the website, browser type, operating system, device information, and data from cookies.

Note: La Barby Market does not store full debit or credit card information on its servers. Additionally, we do not knowingly collect personal information from children under the age of 13.

🛠️ 2. How We Use Information

Customer information may be used to:

• Process, fulfill, and deliver orders efficiently.

• Provide dedicated customer support and technical assistance.

• Improve website functionality, speed, and overall user experience.

• Send order confirmations, tracking updates, and service-related communications.

• Detect, investigate, and prevent fraud or unauthorised platform activity.

• Personalise your shopping experiences and website content.

• Comply with all necessary legal and regulatory obligations.

🤝 3. Sharing Information

Customer information may be shared with trusted third-party service providers only where necessary to operate our business and provide services, including:

• Secure payment gateways and payment processors.

• Delivery companies, postal networks, and courier services.

• Shopify, our primary e-commerce platform infrastructure provider.

• Website analytics and marketing service platforms.

We do not sell customer personal information under any circumstances, and we only share relevant data where necessary to operate our services.

🍪 4. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to improve website functionality, remember customer preferences, analyse website traffic, and support marketing activities. Customers may manage or disable cookies through their web browser settings at any time. For additional details, please review our Cookies Notice.

🛡️ 5. Data Security

We take data protection seriously and use reasonable security measures designed to help protect customer information, including:

• Fully encrypted transactions (SSL technology).

• Secure operating systems, cloud networks, and protected servers.

• Restricted and controlled access measures for administrative staff.

• Shopify's integrated security infrastructure and verified payment protections.

While we work diligently to protect personal information, no online platform or digital transmission method can be guaranteed to be completely secure.

⚖️ 6. Customer Rights

Depending on applicable laws and customer location, individuals may have the right to access stored personal information, request corrections, updates, or complete deletion of personal data where legally applicable.

Customers located within the United Kingdom or European Economic Area (EEA) have specific rights under applicable data protection laws. All privacy and data requests may be submitted using the contact email provided below.

⏱️ 7. Data Retention & International Transfers

Customer information is retained only for as long as reasonably necessary to fulfill orders, maintain accurate business records, and comply with legal obligations.

Data may be transferred, stored, or processed outside the customer’s home country where necessary to use trusted global infrastructure providers (such as Shopify secure servers).

🔗 8. Third-Party Links & Updates

Our website may contain links to external websites or third-party services. La Barby Market is not responsible for the privacy practices of external websites. We reserve the right to update this Privacy Notice at any time, and any changes will become effective immediately upon posting.

📞 9. Contact Information

For questions regarding this Privacy Notice or the handling of personal information, please contact our support team:

• Email: support@labarbymarket.com

• Phone: 020 4619 3696

• Location: Hounslow, United Kingdom