Frequently Asked Questions

Got a question? We've got answers! If you can't find what you're looking for, feel free to contact us and we'll be happy to help.

📦 Orders & Delivery

How long will my order take to arrive?

Orders are processed within 1–3 business days. UK delivery typically takes 3–7 business days. International orders may take 10–21 business days depending on your location.

Can I track my order?

Yes! Once your order is dispatched, you'll receive a tracking email. You can also visit our Track Your Order page at any time.

Can I change or cancel my order?

If you need to make changes, please contact us as soon as possible. We'll do our best to help, but we cannot guarantee changes once an order has been processed.

🔄 Returns & Refunds

What is your return policy?

We accept returns within 14 days of delivery. Items must be unused and in their original condition. Please visit our Refund Policy page for full details.

How do I return an item?

Simply contact us with your order number and reason for return, and we'll guide you through the process.

💳 Payments

What payment methods do you accept?

We accept Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay, and Shop Pay. All payments are secure and encrypted.

Is it safe to shop on La Barby Market?

Absolutely! Our store uses industry-standard SSL encryption to protect your personal and payment information.

📬 Contact

How can I get in touch?

You can reach us via our Contact Us page. We aim to respond to all enquiries within 1–2 business days.